You can update the name or surname information in your
Arbitex account by sending the following information and documents to info@arbitex.com or by filling out the
form in the " www.arbitex.com/iletisim
" section and sending your request
to us.
Selfie document with petition: After writing a petition as
described in the sample petition text, you need to upload your petition and
hold your ID, uploading a selfie photo where your petition, ID, and face are
clearly visible.
Sample petition text:
To the Attention of Arbitex Support Team;
I request that the account information opened with the email
address xxx@yyy.com on Arbitex be updated with the [NEW NAME/SURNAME].
Name/Surname
Current Date
Signature
Residence Certificate: You must upload a barcoded and
up-to-date residence document obtained via e-government.
You can access your residence document by using the link
below.
https://www.turkiye.gov.tr/nvi-yerlesim-yeri-ve-diger-adres-belgesi-sorgulama
Our support unit may request additional information and
documents if deemed necessary.
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