If you do not remember your e-mail address registered to your
Arbitex account, you need to update your e-mail address. To update your e-mail
address, you can send the following information and documents to info@arbitex.com or send us your
request by filling out the form at www.arbitex.com/iletisim
section.
We kindly request that you provide the following information
and documents accurately so that we can update your e-mail address.
Selfie document with petition: After writing a petition as
stated in the sample petition text, you must hold your petition and ID and
upload your selfie photo in which your petition, ID and face are clearly
visible.
Sample petition text:
​Attention Arbitex Support Team;
Since I have forgotten my e-mail address registered on
Arbitex, I request that the e-mail address of my account opened on the phone
number [05XX XXX XX XX] be updated with [New E-Mail Address].
Name surname
The current date
Signature
Residence Certificate: You must upload a barcoded and
current-dated residence document obtained via e-government.
You can access your residence document by using the link
below. https://www.turkiye.gov.tr/nvi-yerlesim-yeri-ve-diger-adres-belgesi-sorgulama
Our support unit may request additional information and
documents if deemed necessary.
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