You can update your e-mail address registered in your Arbitex
account by clicking the edit button at https://www.arbitex.com/account.
After typing the e-mail address you want to update, you can verify it by
clicking the "Request Code" button. In the verification phase, you
must enter the verification codes sent to both your old and new e-mail
addresses.
If you do not have access to your e-mail address registered
in the system, you can send the following information and documents to info@arbitex.com e-mail address to
update your e-mail address or send us your request by filling out the form at https://www.arbitex.com/iletisim section.
Selfie document with petition: After writing a petition as
stated in the sample petition text, you must hold your petition and ID and
upload your selfie photo in which your petition, ID and face are clearly
visible.
Sample petition text:
Attention Arbitex Support Team;
I request that my [Registered E-Mail Address] e-mail address
registered on Arbitex be updated with [New E-Mail Address].
Name surname
The current date
Signature
Residence Certificate: You must upload a barcoded and
current-dated residence document obtained via e-government.
You can access your residence document by using the link
below. https://www.turkiye.gov.tr/nvi-yerlesim-yeri-ve-diger-adres-belgesi-sorgulama
Our support unit may request additional information and
documents if deemed necessary.
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