I Forgot My Email Address

If you do not remember your e-mail address registered to your Arbitex account, you need to update your e-mail address. To update your e-mail address, you can send the following information and documents to info@arbitex.com or send us your request by filling out the form at www.arbitex.com/iletisim section.

We kindly request that you provide the following information and documents accurately so that we can update your e-mail address.

 Selfie document with petition: After writing a petition as stated in the sample petition text, you must hold your petition and ID and upload your selfie photo in which your petition, ID and face are clearly visible.

Sample petition text:

Since I have forgotten my e-mail address registered on Arbitex, I request that the e-mail address of my account opened on the phone number [05XX XXX XX XX] be updated with [New E-Mail Address].

Name surname

The current date

Signature

Residence Certificate: You must upload a barcoded and current-dated residence document obtained via e-government.

You can access your residence document by using the link below. https://www.turkiye.gov.tr/nvi-yerlesim-yeri-ve-diger-adres-belgesi-sorgulama

Our support unit may request additional information and documents if deemed necessary.